Privacy Policy

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 This Privacy Policy outlines the approach Labtika will take in handling Personal Information. It includes information on how Labtika collects, uses, discloses, and secures individuals' Personal Information. It also covers how Labtika provides access to and correction of the Personal Information it holds.
This policy is drafted in accordance with Labtika's obligations under the Privacy Act 1988, including the National Privacy Principles. This Policy is a public document prepared in light of National Privacy Principle 5, Openness.
COLLECTION1.1. Labtika will only collect Personal Information where it is necessary for performing its functions or activities. “Collect” means to gather, acquire, or obtain information where the individual is identifiable or identified.
1.2. Labtika collects Personal Information primarily to provide services to users. It also collects and uses Personal Information for secondary purposes including:
1.2.1. Account management1.2.2. Business planning and product development1.2.3. Providing individuals with information and services of Labtika and affiliated companies1.2.4. Enhancing user experience by displaying relevant retailers and services based on browsing history or activity1.3. Labtika will not collect Sensitive Information from individuals without consent and only when necessary for its activities or functions.
1.4. Labtika will not collect Personal Information secretly or underhandedly.
1.5. Labtika will ensure individuals are notified of the information collection as outlined in 1.3.
USE2.1. Labtika will obtain consent for the use of non-sensitive Personal Information for secondary purposes at the time of collection unless the use is within the individual's reasonable expectations.
2.2. Labtika uses Personal Information primarily for the purposes listed in 1.2.
2.3. If relying on the Direct Marketing exception, Labtika will ensure:
The individual is notified of their right to opt-out from further Direct MarketingOnly one use of the information before the opt-out right is given, applying across all Labtika related bodies corporateAn opt-out is offered in all further instances of Direct Marketing if not previously chosenThe opt-out is respected by Labtika and all its related bodies corporate if chosen2.4. Labtika will not use Sensitive Information for Direct Marketing.
2.5. Labtika may use Personal Information to avoid imminent threats to life or public safety, for law enforcement, or internal investigations into unlawful activities.
2.6. Labtika will ensure the accuracy, completeness, and up-to-date status of Personal Information before use.
DISCLOSURE3.1. Labtika may disclose Personal Information to related or unrelated third parties with the individual's consent. This includes obtaining consent for disclosures made under the credit reporting requirements of the Privacy Act.
3.2. Labtika may disclose Personal Information between related bodies corporate, which are bound by the original primary purpose for which the information was collected.
3.3. Labtika may disclose Personal Information to unrelated third parties for outsourcing functions such as billing, customer relations management, and order fulfillment, where it is a related secondary purpose and has been notified to individuals.
3.4. Labtika will ensure contracts with third parties include compliance with the use and disclosure requirements of the Privacy Act.
3.5. Labtika may disclose Personal Information to law enforcement agencies, government agencies, courts, or external advisers where permitted or required by law.
3.6. Labtika may disclose Personal Information to avoid imminent threats to life or public safety.
3.7. If a disclosure is not for a primary purpose, related secondary purpose, or without upfront consent, Labtika will not disclose Personal Information other than in accordance with the exceptions set out in 3.1 to 3.6 above.
3.8. Labtika does not generally sell or share its customer lists on a commercial basis with third parties but would only do so with the appropriate consent of the individual involved. If the consent is conditional, Labtika will ensure that the use of its customer list by third parties does not exceed the scope of the consent.
INFORMATION QUALITY4.1. Labtika will regularly review its collection and storage practices to improve accuracy.
4.2. Labtika will destroy or de-identify Personal Information after a maximum of seven years from the last customer interaction unless required by law.
INFORMATION SECURITY5.1. Labtika requires employees and contractors to perform their duties consistent with Labtika’s legal privacy responsibilities.
5.2. Labtika will ensure that paper and electronic records containing Personal Information are stored in secure facilities accessible only to authorized personnel.
5.3. Labtika will regularly review its information security practices to maintain ongoing responsibilities.
ACCESS AND CORRECTION6.1. Labtika will allow individuals to access their Personal Information in accordance with the Privacy Act.
6.2. Labtika will correct Personal Information as soon as practicable at the individual's request.
6.3. Individuals wishing to access or correct their Personal Information should contact Labtika Customer Service as per the website details.
6.4. Labtika may charge a fee for processing access requests but will generally not do so unless the request is complex or resource-intensive.
OPENNESS7.1. Labtika Customer Service representatives are the first point of contact for privacy inquiries. Individuals can make inquiries or complaints by contacting Labtika Customer Service as per the website details.
7.2. Labtika websites will display a privacy statement and include a copy of the Labtika Privacy Policy.
ANONYMOUS TRANSACTIONS8.1. Labtika will not make it mandatory for website visitors to provide Personal Information unless required to answer an inquiry or provide a service. Visitors may voluntarily provide Personal Information to Labtika.
TRANSFERRING PERSONAL INFORMATION OVERSEAS9.1. Labtika will limit the amount of Personal Information sent to unrelated overseas organizations.
9.2. If Personal Information must be sent overseas, Labtika will require the receiving organization to handle the information in accordance with the National Privacy Principles, preferably as part of the services contract.
GLOSSARYCollection Information: Information outlined in 1.3 notified to individuals before or as soon as practical after the collection of their Personal Information.Direct Marketing: Marketing of goods or services through various means of communication, including written, verbal, or electronic. The goods or services marketed may be those of Labtika, a Related Body Corporate, or an independent third party.Disclosure: The release of information outside Labtika, including under a contract for an outsourced function.Opt-Out: An individual’s expressed request not to receive further Direct Marketing.Personal Information: Information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.Primary Purpose: The dominant reason for collecting information in a particular transaction.Reasonable Expectation: An individual’s reasonable expectation that their personal information might be used or disclosed for a particular purpose.Related Body Corporate: A holding company, subsidiary, or subsidiary of a holding company.Sensitive Information: Information or opinion about an individual’s racial or ethnic origin, political opinions, membership in political associations, religious beliefs, affiliations, philosophical beliefs, membership in professional or trade associations, sexual preferences or practices, criminal record, or health information.Use: The handling of Personal Information within Labtika.TERMS AND CONDITIONSTHE TRADING FLOOR TERMS OF USEPlease read these terms carefully before using or accessing this site. By using or accessing the site, you agree to be bound by these terms. Labtika may amend these terms at any time, and all amendments will take effect immediately upon posting. Refer to the privacy policy for users.
CERTIFIED DIAMONDSDiamonds with a grading report from the Labtika laboratory can be listed on the website. Listing diamonds without a Labtika certificate will result in permanent barring from the site.
SYNTHETIC DIAMONDSSynthetic diamonds are listed on the website.
CONFLICT-FREE AND ILLICIT DIAMONDSOnly diamonds imported under the Kimberley Process can be listed. Listing stones outside this process will result in permanent barring and reporting to authorities.
AVAILABLE FOR IMMEDIATE DELIVERYAll listed diamonds must be available for immediate delivery. Listing sold or non-existent diamonds will result in permanent barring.
PRICE AND AVAILABILITY CONFIRMATIONLabtika will confirm the availability and price of stones. The seller must supply goods at the listed price. Failure to do so may result in permanent barring.
PRICE AND AVAILABILITYData, including prices, may be inaccurately displayed due to system or typographical errors. We reserve the right to correct any errors. If a product's listed price is lower than its actual price, we may contact you for instructions or cancel the order. If shipped, you agree to return the product or pay the difference. Prices are subject to change without notice.
ORDER PAYMENTPayment for ordered goods, including transaction fees and shipping charges, must be received before shipping.
SHIPPINGThe buyer is liable for shipping charges to the specified address. Shipping details are available on the website. Shipping to Labtika by the seller is the seller's responsibility.
AGREEMENT BETWEEN USER AND LABTIKAThe Labtika website is offered to you and conditioned on your acceptance of the terms, conditions, and notices herein. Your use constitutes agreement to all terms.
MODIFICATION OF THESE TERMS OF USELabtika reserves the right to change the terms under which the website is offered, effective immediately upon posting. Your continued use constitutes acceptance of the modified terms.
MODIFICATION OF THE WEBSITELabtika reserves the right to modify, suspend, discontinue, or restrict access to any portion of the site at any time without notice.
GENERAL DISCLAIMERThe website's information, products, and services may include inaccuracies. Labtika disclaims liability for such inaccuracies. The site and related materials are provided "as is" without warranty of any kind.
LIABILITY DISCLAIMERLabtika and its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the website's information, software, products, services, and related graphics. All such information is provided "as is" without warranty of any kind. Labtika disclaims all warranties and conditions. In no event shall Labtika be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever arising out of or in any way connected with the use or performance of the website.
SERVICE CONTACTEmail: info@labtika.com for any inquiries or complaints.
TERMINATION/ACCESS RESTRICTIONLabtika reserves the right to terminate access to the website and related services without notice at its sole discretion.
TRADEMARKSThe names of actual companies and products mentioned herein may be trademarks of their respective owners. Examples cited are fictitious. No association with real entities is inferred.
NOTICESNotices to you may be made via email or regular mail.
MISCELLANEOUSThis agreement constitutes the entire agreement between you and Labtika and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written. A printed version of this agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based on or relating to this agreement. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Labtika as a result of this agreement or use of the site. Labtika's performance is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Labtika's right to comply with governmental, court, and law enforcement requests. If any part of this agreement is determined to be invalid or unenforceable, the remaining provisions will remain in effect.